Privacy Policy

At Zetvix ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zetvix.com or use our services. Please read this policy carefully. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, company name, billing address, and any other information you voluntarily provide when contacting us, requesting a quote, or signing up for our services.
• Usage Data: IP address, browser type, operating system, pages visited, time and date of visits, referral URLs, and other diagnostic data collected automatically through cookies and similar technologies.
• Communication Data: Information contained in emails, messages, or forms you submit to us, including feedback, inquiries, and support requests.
• Payment Information: When you purchase our products or services, we collect payment details such as credit/debit card information or bank account details. Payment processing is handled by secure third-party payment gateways (Razorpay, Stripe, etc.), and we do not store full payment information on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To process transactions and fulfill orders for digital products, services, or source code
• To respond to your inquiries, requests, and provide customer support
• To send you technical notices, updates, security alerts, and administrative messages
• To improve our website, services, and user experience through analytics and research
• To comply with legal obligations and enforce our terms and conditions
• To send promotional communications (only with your explicit consent)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may affect certain website functionalities. We use the following types of cookies:

• Essential Cookies: Necessary for website operation and security
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Functionality Cookies: Remember your preferences and settings

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, delivering services, or conducting business activities (e.g., hosting providers, payment gateways, analytics services). These parties are bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly
• Data Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us at privacy@zetvix.com. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using our website and services, you consent to the transfer of your information to countries where we operate.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any external sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be indicated by an updated "Effective Date" and will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information. Material changes will be notified via email or a prominent notice on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@zetvix.com
• General Inquiries: info@zetvix.com
• Address: Tamil Nadu, India
• Phone: +91 94431 77545

By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.